At Mytra Fusion, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, our return policy is designed to make the process simple and hassle-free.
Eligibility for Returns:
• Returns are accepted within 30 days from the date of delivery.
• The item must be unused, unworn, and in its original packaging with all tags and labels intact.
Non-Returnable Items:
• Customized or personalized products.
• Items marked as “Final Sale” or “Clearance.”
• Products that have been used or show signs of wear and tear.
How to Initiate a Return:
1. Visit our [Contact Us page] and complete the return request form.
2. Once your request is reviewed and approved, you will receive further instructions on returning your item.
3. Pack the product securely and include all original components.
Refunds:
• Refunds will be processed within 7-10 business days after receiving and inspecting the returned item.
• Refunds will be issued to the original payment method used for the purchase.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.
Exchanges:
If you would like to exchange your product for a different size, color, or style, please follow the return process and place a new order for the desired item.
Defective or Damaged Items:
If you receive a defective or damaged product, please contact us immediately via the [Contact Us page].
Contact Us:
For any questions or concerns about your return, please reach out to us through our [Contact Us page]. A member of our support team will get back to you promptly.
We value your trust in Mytra Fusion and are dedicated to providing a seamless shopping experience!
